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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

FoggyWeb is the Latest Malware to Wreak Havoc

FoggyWeb is the Latest Malware to Wreak Havoc

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. What does this threat do and what can we learn about it?

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4 Ways to Develop Camaraderie for Your Remote Workers

4 Ways to Develop Camaraderie for Your Remote Workers

A lot of people are still working remotely these days, and while those who work in the office might look at remote workers with envy, it’s not all sunshine and rainbows for the remote worker. One of the things that remote employees miss most about the office environment is developing relationships and camaraderie with their coworkers. To help lessen this impact and to make your remote employees feel like they are still a part of the team, here are four ways you can still develop camaraderie with your remote employees.

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Tip of the Week: Build Up Your IT Like an Enterprise

Tip of the Week: Build Up Your IT Like an Enterprise

The primary difference between an enterprise and a small or medium-sized business is simply how big it is. Due to this size, many of the tools used by enterprises are so powerful and dynamic that they can easily be used by businesses much smaller. Let’s take a look at what some of these technologies and processes are.

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Managed Services Significantly Helps Handle Unforeseen Circumstances

Managed Services Significantly Helps Handle Unforeseen Circumstances

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

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Get Your Business Ready for Hybrid or Remote Operations

Get Your Business Ready for Hybrid or Remote Operations

It can be hard to look into the future, especially today when that future can often look bleak and unpredictable. It’s incredibly important, however, to do so, especially in the realm of your business’ operations. When the pandemic is over, how are you going to corral your employees back to your office? Are you even going to attempt this? Perhaps, now more than ever, it’s time to reevaluate your operational infrastructure and how technology can impact it.

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Be Proactive and You’ll Reduce Downtime

Be Proactive and You’ll Reduce Downtime

In terms of the sheer amount of technology your company utilizes, we’re willing to bet that a sizable chunk of it is made up of hardware. This includes devices like your workstations, routers, switches, and servers. Most of us understand that this technology does not last forever, so you should not only expect your hardware to fail, but anticipate it. In other words, you need to be prepared.

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Managing Your Remote Staff Correctly Has Major Benefits

Managing Your Remote Staff Correctly Has Major Benefits

With remote work standing front and center for the past couple of years, it’s no wonder that a conversation has begun about the benefits and shortcomings of it. It is now clear that remote work is something that is not going away anytime soon. Let’s take a look at how businesses might retain remote operations without making too many sacrifices in the process.

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Strong Cybersecurity Training Can Pay Major Dividends

Strong Cybersecurity Training Can Pay Major Dividends

At the heart of it, cybersecurity preparedness is a team effort, not necessarily a singular one. Everyone must be aware of and engaged in cybersecurity best practices. As such, training is a necessity. To help you ensure that your cybersecurity training is as effective as possible, we’ve put together a couple of curriculum design tips and tricks to keep in mind.

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How Many of These Google Workspace Shortcuts Did You Know?

How Many of These Google Workspace Shortcuts Did You Know?

Google Workspace (formerly G Suite) is one of the most popular productivity suites used in business today. As such, there are shortcuts available to help speed up productivity, and a lot of people simply aren’t aware of them. Today, we’ll take a peek at a couple shortcuts you may not have known of inside Google Workspace.

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Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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Can Your Former Employees Be a Threat to Your Business

Can Your Former Employees Be a Threat to Your Business

Employees come and go in the business world, so you should be prepared to handle this turnover when it happens. If your company does not have an adequate response to employee turnover, you could potentially put your business at risk. Here are three ways that you can make sure former employees cause you the least amount of worry, especially in regards to staffing and cybersecurity.

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Improve Your Business’ Wi-Fi Connection with These 3 Tips

Improve Your Business’ Wi-Fi Connection with These 3 Tips

Wi-Fi is a major part of any modern office, and when it is absent, people become painfully aware of just how much of a luxury it is. Let’s discuss some strategies you can implement to optimize the speed of your business’ wireless connection.

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Microsoft Dealing with Major Data Leak

Microsoft Dealing with Major Data Leak

Incorrect configurations on your infrastructure’s hardware are surprisingly easy mistakes to make, and even worse, they can have severe security ramifications if they are not discovered promptly. It can happen to anyone, as evidenced by a recent data leak. One of the most popular software developers out there, Microsoft, made a pretty nasty blunder with one particular setting that led to a huge data leak that could have exposed millions of records.

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A Few Considerations to Help You Make Better Technology Decisions

A Few Considerations to Help You Make Better Technology Decisions

When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, dealing with your prospects and customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when hashing out your yearly (or quarterly) budget. Let’s go through a couple of tips on how to make the best technology decisions for your company.

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Windows 8.1 Is Running Out of Time. Here’s What You Need to Know

Windows 8.1 Is Running Out of Time. Here’s What You Need to Know

With the release of Windows 11 on the horizon, it is important that businesses looking to implement it start to consider not only their hardware, but their strategy to upgrade away from their current operating system. But that’s a topic for another day—we’re focused today on the folks who don’t even have Windows 10 yet and are still stuck in the days of Windows 8.1, an OS expiring in 2023. Don’t get caught unawares without a plan to upgrade.

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Self-Healing Networks on the Horizon

Self-Healing Networks on the Horizon

These days, if you are not taking cybersecurity seriously, then you are waiting for something bad to happen that could potentially destroy your business for good. While the number of threats out there has increased significantly over the past couple of decades, so too has the number of powerful security options out there. In fact, one way that you can leverage these solutions to your advantage is to use “self-healing” security software, the concept for which is pretty neat.

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ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered.

The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops.

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The Proper Use of Technology Can Be the Key to a Better Business

The Proper Use of Technology Can Be the Key to a Better Business

Modern businesses need to take advantage of every opportunity they can get in today’s crowded marketplace, almost regardless of the industry they work in. One great way to gain an advantage is to put technology in place that can significantly enhance how your business works, inside and out.

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A New Ransomware Awareness Tool is Making the Rounds

A New Ransomware Awareness Tool is Making the Rounds

Ransomware is such a major problem for computing-dependent organizations that even government agencies are getting involved, equipping businesses and organizations with tools to help themselves identify whether or not they are at risk of these attacks. The most recent addition to this group, the United States’ Cybersecurity and Infrastructure Security Agency (CISA) have made their Ransomware Readiness Assessment, or RRA, available as part of its Cyber Security Awareness Toolset.

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Tip of the Week: How to Delete Temporary User Settings

Tip of the Week: How to Delete Temporary User Settings

How often do you run out of storage space on your computer? Hopefully, never. If you notice your computer’s hard drive is filling up but you aren’t adding a lot of files to the drive, it might be temporary files such as cookies and browser cache files taking up space.

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